Concise template
Code, purpose, and organization are clearly identified.
Verification codes through SMS API
OTP and verification SMS in Jordan
Send verification, login, and account recovery codes through the SMS API, with concise templates, expiry and resend rules, and delivery reporting.
Resend logic
Limits and timing reduce abuse and confusion.
Status returned to your system
Reports or webhooks for delivery and failure handling.
Verification flow setup
Set code expiry, attempt limits, and resend rules
We define when the code is generated, how long it remains valid, the number of entry attempts, and the wait before a new code can be requested. The user also receives clear guidance if the message is delayed or the code expires.
The message identifies the organization and purpose and displays the code clearly. The code should be kept out of analytics and logs that do not need it.
- ✓Registration or login
- ✓Account recovery
- ✓Sensitive action confirmation
- ✓Phone number verification
Delay and failure handling
Define a clear delay and retry policy
We connect message statuses to the verification flow and define wait time, resend limits, and an available fallback channel. Duplicate requests are controlled so users do not receive multiple active codes at once.
Implementation steps
How we prepare and launch the service
We review the use case and requirements, then test the setup before production sending begins.
- 01Review the journey
Sensitive points and failure states.
- 02Set template and sender
Clear identity and readable code.
- 03Connect the API
Protected requests, testing, and safe logs.
- 04Test edge cases
Delay, invalid number, repeats, and expiry.
Information we need
Share these details for an accurate proposal
These details help us confirm pricing, requirements, and the right operating model from the first conversation.
- 01Verification event
- 02OTP volume and peak rate
- 03Systems and programming language
- 04Expiry and attempt policy
Frequently asked questions
Straight answers about the service
Is OTP the same as marketing SMS?+
No. OTP is sensitive transactional traffic tied to an immediate user request and needs different templates, flows, and monitoring.
Should the messaging provider store the OTP code?+
That depends on integration design. We favor minimizing sensitive-data exposure, keeping codes out of logs, and defining responsibility clearly.
What happens when a message is delayed?+
The flow should include a sensible wait, limited retry, clear user status, and a suitable fallback where available.
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