Account model
Define provider and reseller responsibilities.
For technology firms and agencies
SMS reseller program
A program for technology firms and agencies offering messaging to clients, with defined account options, pricing, support, and responsibilities.
Volume-based pricing
Based on destinations, traffic type, and expected volume.
Clear escalation
Who supports clients and who handles routing.
Program fit
A clear model for accounts, support, and billing
We review client types, destinations, volumes, and the services you plan to offer, such as platform access, SMS API, campaign management, or integration. We then define billing, support, sender ID, compliance, and escalation responsibilities between ITBeep and the reseller.
The proposal sets out available branding and account options, any additional setup, and what each party manages. These details are agreed before the first client launches.
- ✓Clear client profile and use cases
- ✓Expected volume by destination
- ✓Accountable sales and support team
- ✓Approval and escalation process
Implementation steps
How we prepare and launch the service
We review the use case and requirements, then test the setup before production sending begins.
- 01Define the model
Clients, services, and destinations.
- 02Commercial review
Volume, pricing, and billing.
- 03Operating review
Accounts, support, sender, and compliance.
- 04Launch a pilot client
One defined case before scaling.
Information we need
Share these details for an accurate proposal
These details help us confirm pricing, requirements, and the right operating model from the first conversation.
- 01Target destinations and sectors
- 02Client count and expected volume
- 03Services you will provide
- 04Support and billing team
Frequently asked questions
Straight answers about the service
Is the program white-label?+
Branding and account options are confirmed after the technical and commercial review. The proposal states what can be customized and what remains under the ITBeep brand.
Who supports the end customer?+
The support model is agreed. Typically the reseller owns first-line client contact with a clear escalation path to ITBeep.
Is there a minimum commitment?+
It depends on destinations, account model, volume, and required service. We discuss it after receiving a realistic volume distribution.
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